The operating system for
Customer

Give every person in your customer service team an AI assistant and workspace built around how your company operates. Answer questions, resolve issues and make support feel instant.

Meet your customer service AI assistant

Works where your team works

EmailEmail
WhatsAppWhatsApp
TelegramTelegram
SlackSlack
Microsoft TeamsTeams

Empower your customer service team to get more done

Your AI assistant gives every customer instant, accurate help.

24/7 answers

Answer common questions instantly on every channel

Ticket triage

Route and prioritize issues to the right person

Drafted replies

On-brand responses ready for your team to send

Service reports

Volumes, response times and satisfaction summarized daily

Why choose Tyms AI platform for your organization

Team workspace

One workspace where your people and agents work together

DocsSheetsGraphsDashboards

Private server

Dedicated VPS with full data isolation and control, hosted online or on your premise

Microsoft AzureAmazon Web ServicesGoogle CloudOn-premise

Multi-model platform

Anthropic, OpenAI, Gemini, Kimi, ElevenLabs or bring your own

OpenAIKimiGoogle GeminiAnthropicElevenLabs

Your organization's intelligence

Put your organization's intelligence to work for your people and agents — privately and securely

DataWikiMarketWorkflows

Free business apps

AI native apps from Tyms and partners, included free with your workspace

TasksCRM

Connect your favourite apps

Bring the tools your team already uses — connected in a few clicks

GoogleGitHubSlackNotionSalesforceStripe

Local expertise

Forward-deployed engineers and customer success teams sit with your team, working side by side to achieve your organization's goals with your people and AI

EngineersCustomer success

Teams from top companies work with Tyms

Common questions

Quick answers about running customer operations on Tyms.

Ready to transform your business operations?

Let's get you started.